Terms & Conditions
Welcome to Ophelia Homes Private Limited (“we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website www.opheliahomes.in and our services, including any consultations, projects, and communications.
By accessing our website or availing our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services Overview
Ophelia Homes provides a range of home improvement and interior design services, including:
Interior and exterior painting
Waterproofing solutions
Texture and designer wall finishes
Wallpaper installation
Color consultation
Customized design solutions
All services are subject to availability and may vary by location.
2. Booking & Scheduling
Service appointments can be booked via our website, phone, email, or social media.
We may request an advance payment to confirm the booking.
Appointments may be rescheduled with at least 24 hours’ notice.
We reserve the right to refuse or reschedule services due to unforeseen circumstances or unavailability.
3. Pricing & Payments
All prices shared via quotations are based on area measurements, material requirements, and labor.
Final pricing may vary based on scope changes or additional client requests.
Accepted payment methods: UPI, bank transfer, online wallets, or cash.
Typically, 50% advance is required before work begins, and the balance is due on completion.
4. Client Responsibilities
Ensure the space is accessible and free of obstructions before the scheduled work begins.
Remove valuables, electronics, or fragile items from the work area.
Provide accurate details during booking (contact info, address, etc.).
5. Cancellation & Refunds
Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.
In case of project cancellation after work has commenced, refunds (if any) will be prorated based on work completed and materials used.
Refunds are processed within 7-10 business days, where applicable.
6. Service Warranty
Select services such as waterproofing and painting may come with a limited warranty, the terms of which are provided in writing at the time of quotation.
Warranty does not cover damage caused by misuse, improper maintenance, or structural issues not related to our work.
7. Intellectual Property
All website content, including images, text, logos, and design elements, is the property of Ophelia Homes and protected by copyright laws. Unauthorized use or reproduction of any material is strictly prohibited.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.
9. Limitation of Liability
Ophelia Homes shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the total amount paid by the client for the specific service.
10. Changes to Terms
We may update or modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of our website or services indicates your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising shall fall under the jurisdiction of the courts in Jaipur, Rajasthan.
12. Contact Us
If you have any questions about these Terms, please contact:
Ophelia Homes Private Limited
📍 162, Barkat Nagar, Jaipur, Rajasthan 302015
📧 Email: support@aliceblue-crocodile-767280.hostingersite.com
📞 Phone: +91 96607 47015





